Privacy policy

This is a translation provided for convenience. The French version of this page is the only legally binding one.

In one sentence

This website sets no cookies, uses no audience measurement tool and sends no request to any third-party service during your visit. The only personal data we process is the data you send us yourself: when you donate, or when you write to us.

Who is responsible for your data

COLLECTIF HOPE FRANCE, a non-profit association governed by the French law of 1 July 1901 RNA W932013326 · SIREN 933 907 792 5 avenue Claude Vellefaux, 75010 Paris, France contact@collectifhope.org

The association is not required to appoint a data protection officer. Any question about your data can be sent to the address above.

What we process, and why

If you make a donation

Data	Your first and last name, your email address, your billing address where applicable, the amount, the date, the frequency of the donation and the programme you allocate it to.
Who collects it	Stripe, on its own payment page. Your card number never passes through our servers and we never see it.
Why	To collect your donation, send you a receipt, manage a monthly donation, and keep our accounts.
Legal basis	Carrying out your donation request, and our legal obligation to keep accounting records.
Retention	Accounting records are kept for 10 years. Outside this obligation, your contact details are kept for 3 years from your last contact with us.

If you write to us

Data	Your email address and the content of your message.
Why	To reply to you.
Legal basis	Our legitimate interest in handling the requests sent to us.
Retention	3 years from our last exchange.

When you simply browse the website

Like any web server, our host records technical connection logs: IP address, date, page requested. They are used to keep the service secure and working properly, on the basis of our legitimate interest, and are kept in line with Hostinger’s policy.

Our donation process also keeps a technical log. It records the date, amount, frequency and programme chosen. It contains no data that can identify you: no name, no email address, no IP address.

Who your data is shared with

We do not sell, rent or exchange any data. It is only shared with the service providers strictly necessary for the website and donations to work:

Provider	Role	Location
Stripe Payments Europe, Limited	Collecting donations	1 Wilton Park, Wilton Place, Grand Canal Street Lower, Dublin 2, D02 FX04, Ireland
Hostinger International Ltd	Website hosting	61 Lordou Vironos Street, 6023 Larnaca, Cyprus

Both providers are established in the European Union. When either of them uses a subcontractor outside the Union, the transfer is covered by the European Commission’s standard contractual clauses.

Cookies

This website sets none. No audience measurement cookies, no advertising cookies, not even so-called “necessary” cookies. Nor does it use your browser’s local storage.

That is why you see no consent banner: there is nothing to accept or refuse.

Fonts, images and scripts are served from our own domain. No call is made to Google Fonts, to a content delivery network or to a social network. The links to our WhatsApp channel and our Instagram account only activate when clicked: as long as you do not click, these platforms know nothing of your visit.

The video on the “Olive trees for Palestine” page is hosted by YouTube. It only loads if you click on it, from youtube-nocookie.com; YouTube then applies its own cookie policy.

Likewise, the Instagram video on the home page is only an image hosted by us until you click on it. When you click, Instagram’s player loads from instagram.com; Meta then applies its own cookie policy.

If you choose to donate, Stripe’s payment page, which is a separate website, applies its own cookie policy.

Your rights

You have the right to access, rectify, erase, restrict and object to the processing of your data, as well as the right to data portability. You can also set instructions for what happens to your data after your death.

To exercise these rights, write to contact@collectifhope.org. We reply within one month. We may ask for proof of identity if there is reasonable doubt about who is making the request.

The right to erasure has one limit: accounting records relating to a donation cannot be deleted before the end of the legal retention period.

If, after contacting us, you feel that your rights have not been respected, you can contact the French data protection authority, the Commission nationale de l’informatique et des libertés: 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France — www.cnil.fr.

Automated decisions

No decision with legal effects on you is made by automated means. We do not create any donor profiles.

Photographs

The photographs published on this website are personal data for the people they show. They are published with the consent of the people concerned or, for minors, of their legal guardians. Any removal request sent to contact@collectifhope.org is carried out with no reason needed.

Changes

This policy may change, in particular if we add a service. The date of the last update is shown at the top of the page. No change has retroactive effect on data already collected.